Frequently Asked Questions

Everything you need to know about shopping for your home at DEXI.

What kind of home products does DEXI specialize in?

DEXI specializes in high-quality home essentials, focusing on premium textiles, ergonomic kitchenware, and modern decor designed to blend functionality with contemporary aesthetics.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental US. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

What is your return policy for home decor items?

We offer a 30-day return policy on all unused items in their original packaging. If you are not completely satisfied with your purchase, you can initiate a return through our online portal.

Are DEXI products covered by a warranty?

Yes, most of our furniture and electronic home goods come with a 1-year limited warranty that covers manufacturing defects. Please check the specific product page for detailed warranty information.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Affirm.

How do I care for my DEXI textiles and linens?

To ensure longevity, we recommend machine washing our textiles in cold water on a gentle cycle and tumble drying on low heat. Specific care instructions are included on the label of each product.